Forum Discussion
Service Desk Permissions
Teams Communications Administrator would do the trick and be better than Teams Service Administrator but would still allow for manipulation of all call and meeting settings, one of which being dial plans.
I tried to get clever and give user admin access and Teams communication specialist, in the hope that I could get into the Teams Admin Centre and then be able to control a user and if I could, I would then see if it allowed me to assign an available number that way but no dice.
So we will have to wait for either new roles to come out or for custom permissions to become available so we can create our own custom roles to fit.You might want to also consider Azure AD PIM, so that someone is requesting a specific reason to elevate their rights and not just having elevated rights all of the time.
Thanks
Henry
Hi, a Teams Service Administrator should be sufficient for this. Take a look at https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users#:~:text=Using%20the%20Microsoft%20Teams%20admin%20center,-You%20must%20be&text=Go%20to%20the%20Microsoft%20Teams,order%20and%20add%20a%20description.