Forum Discussion
Separate pop-up window for new 'incoming' chats
This feature is my dream "Teams" feature right now.
We recently went from Skype to Teams, and I now miss every chat instigation. We are a huge organization with the "Activity" section always ticking up its little red counter. Not all work is desk work, so I miss 100% of my chats and just had a machine down overnight because my only notification came through Teams and that little 3 second popup isn't enough when my back is turned and I am soldering test boards.
Of course the notification number ticked up on the Teams window icon in the taskbar, but that is always growing due to the "Activity" section.
Ultimately, my problem is that the only real indicator of someone trying to reach me through teams is the same indicator as people talking in a group that I am also a part of. And our organization has huge groups for systems we work with. There are always conversations being had in the HR, AzureDevops, IT maintenance notifications, or Oracle groups that include the entire company.
I know we could use email or phone calls, but we were trained to use Skype for this function and it was wonderful for that. Making new chats open in a new window (or having that option in settings) would fix this. The user can turn to their screen, and there is a chat window popped up, right there, in front of everything. Pertinent. User friendly. Immediate communication. Perfect.
Good lord, yes. The lack of this feature drive me bonkers. Skype did this, now my company goes to Teams, which does not do this. I'm always missing conversations for this reason (yes, all notifications are turned on). Microsoft REEEALLLYYY needs to understand, 'If it's not broken, don't fix it'!!!!!! They always change things, and not for a good reason. Moving the search bar in Outlook, after alllll these years, is another example of that. It's like they get bored with the look of something, and change it 'just because'. STOP IT!
Anthony_Frantz yes this is a big deal. Inevitably, what everyone in my organization does is send a chat by Teams and then after not hearing back for a minute, sends a Skype message. This is a really poor way for Microsoft to gain adoption for their new products (everyone goes back to the old one because it's better?). Auto popout chats is a must!
