Forum Discussion
Secondary Ringer disappears randomly
Good afternoon, One of our users have a recurring issue: her secondary ringer keeps disappearing. It's configured to the built-in speakers of her computer screen (Samsung S24C650 with latest dri...
Hello all,
not sure if you already solved the issue. I had the same experience here and I found, that during the time when the screensaver get's activated, the HDMI connected secondary monitor seems to switch to a kind of sleep mode, followed by the HDMI audio device getting unavailable and therefore getting removed from the Teams configuration. So to me it looks like not to be a Teams issue, but more a power saving issue, maybe the monitor causing it. Maybe somebody has an idea to that?
not sure if you already solved the issue. I had the same experience here and I found, that during the time when the screensaver get's activated, the HDMI connected secondary monitor seems to switch to a kind of sleep mode, followed by the HDMI audio device getting unavailable and therefore getting removed from the Teams configuration. So to me it looks like not to be a Teams issue, but more a power saving issue, maybe the monitor causing it. Maybe somebody has an idea to that?
