Forum Discussion
Screen Sharing issues on Microsoft Teams on VDI (Teams Optimization Enabled)
Hi, - We have recently enabled Optimization on Microsoft Teams using Horizon View 8.1 (2012) - The users are remotely logging in to the VMs with updated Horizon 8.1 clients (2012) - Some users ...
I have the same issue with Vmware with the first-run of Teams.
For now, logging off or quit Teams fix the issue.
After this, with FSLogix or a roaming profile system, the issue will not appear on subsequent logins.
The issue is with the file settings.json, when deleting it, the screen share stops working, you have to quit Teams.
(C:\Users\username\AppData\Roaming\Microsoft\Teams\settings.json)
When the screensharing works, I copy this file into Default user (in computer labs, it's always creating a new profile each login) and it works. I don't like this, but seems to work.
For now, logging off or quit Teams fix the issue.
After this, with FSLogix or a roaming profile system, the issue will not appear on subsequent logins.
The issue is with the file settings.json, when deleting it, the screen share stops working, you have to quit Teams.
(C:\Users\username\AppData\Roaming\Microsoft\Teams\settings.json)
When the screensharing works, I copy this file into Default user (in computer labs, it's always creating a new profile each login) and it works. I don't like this, but seems to work.
Hi!
My issue mainly happens only when people switch organisations. I actually had a talk with VMware about my issue and they confirmed me the following, which explained 100% my issue:
"We would like to inform you that as per the update from engineering team, there is a known limitation from Microsoft Teams in VDI where whenever we switch between organizations in teams, Teams cache needs to be deleted every time as a workaround otherwise we see unexpected results while making calls and screenshare."
