Forum Discussion

andrewgarca07's avatar
andrewgarca07
Copper Contributor
Mar 18, 2021

Screen Sharing issues on Microsoft Teams on VDI (Teams Optimization Enabled)

Hi,   - We have recently enabled Optimization on Microsoft Teams using Horizon View 8.1 (2012) - The users are remotely logging in to the VMs with updated Horizon 8.1 clients (2012) - Some users ...
microsoft teams
Patrick2220's avatar
Patrick2220
Copper Contributor
May 10, 2021
Citrix support told us to disable HDX… currently testing
andrewti3's avatar
andrewti3
Copper Contributor
May 10, 2021
But you were facing the exact same issue ? Screen sharing issues usinh VDI Optimized when users were switching orgs?
  • Patrick2220's avatar
    Patrick2220
    Copper Contributor
    May 10, 2021
    We are having screen sharing (black screen) issues. Meeting with 5-10 usere, one is sharing the others can see it except one.
    • andrewti3's avatar
      andrewti3
      Copper Contributor
      May 11, 2021
      Hi Patrick , do you know if the user that is not able to see the screen share also switches organisations within this same profile? On my side, in Vmware, this issue mostly happens to users who switch from one Organisation to another within the same Teams account?
      • Patrick2220's avatar
        Patrick2220
        Copper Contributor
        May 13, 2021
        No all the same organization/tenant