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andrewgarca07's avatar
andrewgarca07
Copper Contributor
Mar 18, 2021

Screen Sharing issues on Microsoft Teams on VDI (Teams Optimization Enabled)

Hi,   - We have recently enabled Optimization on Microsoft Teams using Horizon View 8.1 (2012) - The users are remotely logging in to the VMs with updated Horizon 8.1 clients (2012) - Some users ...
microsoft teams
BalaVKrishna's avatar
BalaVKrishna
Copper Contributor
Apr 05, 2021

andrewgarca07 Hi, We are also seeing similar issues on Teams in Citrix virtual Desktop 1912 LTSR CU1. We are seeing this issue only in version 1.4.00.4167. Planning to upgrade to new version. We have hell a lot of issues just with Teams on the VDI 

Patrick2220's avatar
Patrick2220
Copper Contributor
May 10, 2021
Citrix support told us to disable HDX… currently testing
  • Ashutosh1120's avatar
    Ashutosh1120
    Copper Contributor
    May 23, 2023

    how was the testing ? has it worked Patrick2220 

  • andrewti3's avatar
    andrewti3
    Copper Contributor
    May 10, 2021
    But you were facing the exact same issue ? Screen sharing issues usinh VDI Optimized when users were switching orgs?
    • Patrick2220's avatar
      Patrick2220
      Copper Contributor
      May 11, 2021
      We are having screen sharing (black screen) issues. Meeting with 5-10 usere, one is sharing the others can see it except one.
      • andrewti3's avatar
        andrewti3
        Copper Contributor
        May 11, 2021
        Hi Patrick , do you know if the user that is not able to see the screen share also switches organisations within this same profile? On my side, in Vmware, this issue mostly happens to users who switch from one Organisation to another within the same Teams account?

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