Forum Discussion
alexanderbuhler
Jan 20, 2020Copper Contributor
Scheduled call forwarding
Hey there, I'm currently discussing this issue with support but see them struggling a little. My problem: I want to be able to direct callers to voicemail outside business hours. This should...
LinusCansby
Jan 20, 2020MVP
Hi,
If you ( or your users) set that calls should go to voicemail when not answered, calls will go to voicemail both when users can't answer during business hours and outside of business hours. Is there a problem that unanswered calls go to voicemail during business hours?
Running a script that changes settings is probably not god to do everyday since it can be a couple of ours delay before settings apply.