Forum Discussion
LosBuckeye
May 09, 2022Copper Contributor
Right-Clicking Chat Field & Spell Checking Not Working
We are encountering an issue with the last few revisions of Teams. When right-clicking a chat field to receive a spell-checking suggestion or right-clicking to paste, no right-click menu appears. ...
StephenWM
Jun 09, 2022Copper Contributor
MS now has a service health advisory out for this issue - TM390278.
Title: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client
User Impact: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client.
Current status: We've received reports from affected users that users' right click context menu isn't working as expected within the Microsoft Teams desktop client. Our analysis thus far indicates that a recent feature update may be responsible for impact. We're disabling this update in our test environment to validate that impact is remediated before proceeding with our broader revert plan. In parallel, we're gathering additional logs and data from users who can reproduce the issue so we can determine what exactly is occurring. We're also requesting that users attempt to access the context menu through the web app to see if the issue is isolated to the desktop client only, which should narrow our investigative path.
Scope of impact: This issue could potentially affect any user who's attempting to access the context menu within the Microsoft Teams desktop client.
Next update by: Friday, June 10, 2022, 1:00 PM (5:00 PM UTC)
Title: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client
User Impact: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client.
Current status: We've received reports from affected users that users' right click context menu isn't working as expected within the Microsoft Teams desktop client. Our analysis thus far indicates that a recent feature update may be responsible for impact. We're disabling this update in our test environment to validate that impact is remediated before proceeding with our broader revert plan. In parallel, we're gathering additional logs and data from users who can reproduce the issue so we can determine what exactly is occurring. We're also requesting that users attempt to access the context menu through the web app to see if the issue is isolated to the desktop client only, which should narrow our investigative path.
Scope of impact: This issue could potentially affect any user who's attempting to access the context menu within the Microsoft Teams desktop client.
Next update by: Friday, June 10, 2022, 1:00 PM (5:00 PM UTC)
Ailouh
Jun 09, 2022Copper Contributor
StephenWM I appreciate the response. I did find out these features still work in the following chat options:
- Pop out chat
- Live call/meeting chat
- Team group chat
- Web version of Teams chat
I also found if you delete the settings. json file before you start TEAMS that it works as expected. If Teams is already started just quit Teams, delete the file and start Teams. Of course you will need to do this each time you log on. I hope this help others.