Forum Discussion
Right-Clicking Chat Field & Spell Checking Not Working
Title: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client
User Impact: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client.
Current status: We've received reports from affected users that users' right click context menu isn't working as expected within the Microsoft Teams desktop client. Our analysis thus far indicates that a recent feature update may be responsible for impact. We're disabling this update in our test environment to validate that impact is remediated before proceeding with our broader revert plan. In parallel, we're gathering additional logs and data from users who can reproduce the issue so we can determine what exactly is occurring. We're also requesting that users attempt to access the context menu through the web app to see if the issue is isolated to the desktop client only, which should narrow our investigative path.
Scope of impact: This issue could potentially affect any user who's attempting to access the context menu within the Microsoft Teams desktop client.
Next update by: Friday, June 10, 2022, 1:00 PM (5:00 PM UTC)
Thanks for the reply!
We are on GCC as well. I will say that the Teams Machine-Wide client is the culprit for us. If we remove the Machine-Wide client and reinstall the client from the Teams site, it will correct the issue. This is a workaround for now as we would like to continue using the Teams Machine-Wide client.
Can you share a direct link to this advisory? I'm having trouble locating it for whatever reason. Thanks!EDIT: Actually, nevermind. I didn't realize this was checked from our own portal. Thanks!
URL for 365 admins: "https://portal.office.com/adminportal/home?ref=/servicehealth"
StephenWM I appreciate the response. I did find out these features still work in the following chat options:
- Pop out chat
- Live call/meeting chat
- Team group chat
- Web version of Teams chat
I also found if you delete the settings. json file before you start TEAMS that it works as expected. If Teams is already started just quit Teams, delete the file and start Teams. Of course you will need to do this each time you log on. I hope this help others.
