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Reviewing Chat Messages
This may be buried somewhere, but how can a manager or HR review the chat messages for their team or company? We have the 365 Business Standard licensing. Do we need E3 licensing? Thanks in advanc...
- There is no one solution. Again, if you simply select type ”instant message” it will show all chats. Sounds great that you’ll reach out to your partner.
Hello, it depends on your business needs really. If using eDiscovery your good to go for ex. This is a comparison of what is included in the different subscriptions https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/office-365-securitycompliance-center
Teams compliance overview https://docs.microsoft.com/en-us/microsoftteams/security-compliance-overview#compliance
Teams compliance overview https://docs.microsoft.com/en-us/microsoftteams/security-compliance-overview#compliance
- I reviewed the links you posted, but they don't mention anything about reviewing Teams Chat messages.
- What the use case you have here that requires to monitor chat messages? As Christian mentioned, you can make a content search of chat messages, but not really monitor/review chat messages. Another feature that might be worth to evaluate is Communication Compliance: https://docs.microsoft.com/en-us/microsoft-365/compliance/communication-compliance?view=o365-worldwide
- I created a Core eDiscovery case in which the instructions "After creating an eDiscovery case and choosing who has access to it..." I created the case, but there is no option to choose who has access to it and so far it has nothing to do with the ability I need to review ALL Teams Chat conversations.
- You need to do some reading, but can start with this https://docs.microsoft.com/en-us/microsoft-365/compliance/content-search?view=o365-worldwide
- I'm sorry but I don't know what you mean by eDiscovery and ex??? Can we monitor/review Teams Chat messages when our MS license is 365 Business Standard? If yes, how? I've looked at the reports and can see the chat activity numbers, but just can't review the chat messages.
