Forum Discussion
Retention Policies for Chats and Channels
Hi everyone! If anyone would be willing to share their retention policies around chats and channels that would be great- I am trying to get a sense of how long people are keeping 1:1 chats and channel messages.
I have seen delete chats after 90 days, but I know users like to search their chat history- wondering what limitation your orgs are using to ensure you don't save everything but still allow users to utilize the search capability to make their lives easier. Any thoughts/feedback would be appreciated. Thank you!
1 Reply
Never. There is tremendous value in retaining as much history as you can, you never know when a comment or idea made in passing will reap rewards months, or even years later.
Lawyers and such would argue for legal reasons that data should be archived and/or deleted after certain periods of time, but lawyers don't generate revenue. It usually isn't hard to make the case for retaining the data indefinitely.
For GDPR regions, Office 365 has full support for their thresholds and requirements - https://docs.microsoft.com/en-us/microsoft-365/compliance/office-365-info-protection-for-gdpr-overview
