Forum Discussion
Restore Team - Associated Group Still Exists
Doing a search on the issue, there is reference to what you are describing here -
https://www.reddit.com/r/Office365/comments/b2i4m9/team_missing_following_group_restore/
Not exactly the same scenario, but this may lead to a solution following the advice that was given by Microsoft which is for the owner of the team to ensure they are upgraded (client) and signed into Teams. If it doesn't work I would look to raise a ticket.
Hope that helps!
Best, Chris
Hi ChrisHoardMVP,
I appreciate the quick reply. I did in fact come across this thread.
Unfortunately for us I believe that the original owner is no longer with the company.
I did try adding myself as an owner of the group to see if this made a difference, but no dice unfortunately.
I may need to open a ticket.
I would also like to get to the bottom of how the group was actually restored.
Cheers,
Todd
- Sure - it could just be propagation - many of the articles which had this error said it self resolved - some say 24 hours, some have reported up to a week. If the original owner still exists you could possibly reapply a temp licence and log into the Teams client to see if that works.
However, I would raise that ticket too and MS will look into it - that seems the all up solution here and then post the root cause back in this thread
Best, ChrisChrisHoardMVP, one thing I keep forgetting with the cloud is that things don't always happen in the time you expect them to.
I can wait longer. The most important piece (the SharePoint) is back, so I have some time.
I will definitely post back here if I find anything out. I have also reached out to the necessary people to try and get a break down of what the state of the group was when the SharePoint was restored. Since I wasn't involved from beginning, I don't know all the steps taken to this point.
Thank you again and I will report back if I find anything.
Cheers,
Todd
