Forum Discussion
Restore deleted private message
Hello,
I work at a school that uses MS teams for both teachers and students, yesterday we had an incident where a student sent a pm to a teacher with not appropriate text. This msg has now been deleted by the student. Is there anyway for us to "undelete" this msg? The computer has been logged out of and turned off since it was deleted, and we can't know for sure which computer it was sent from.
I found something about the security centerhttps://protection.office.com/ but I do not have the search option there.
It should be in the Office 365 Security and Compliance Centre. Login to Admin and under the admin panels select Security and access the Security and Compliance Centre through that
Let me know how it goes. If you are not an admin and don't have access to the Microsoft 365 admin centre, then the solution will be that you will need to raise it to your admin in order to be able to do it.
Best, Chris
5 Replies
- Hi k3jLa
Try this using content search
http://techgenix.com/recovering-microsoft-teams-messages/
Let me know how you get on. Hope that helps!
Best, ChrisI do not have a search option when I follow that guide, I did find it earlier but got stumped at the first part 😞
It should be in the Office 365 Security and Compliance Centre. Login to Admin and under the admin panels select Security and access the Security and Compliance Centre through that
Let me know how it goes. If you are not an admin and don't have access to the Microsoft 365 admin centre, then the solution will be that you will need to raise it to your admin in order to be able to do it.
Best, Chris
