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Benp135
Copper Contributor
Jun 05, 2020

Resource Account Numbering

We are using direct routing but need to move groups from the phone system to Teams. Can I assign a number from my existing SIP trunks to the resource account or do I need a number from Microsoft? If it is an MS number do you have to pay for a toll number.

 

If I can allocate a number to the user in MS365 from my existing numbers (virtual phone system user licence applied) should it pull across to Teams?

 

 

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