Forum Discussion
ssheppard
Mar 22, 2020Copper Contributor
Requesting remote control of end user in MS-Teams
My end users are having a difficult time accepting my teams remote control requests. The dialog box they are supposed to give me control either doesn't appear where they can see it, or they claim not...
Mar 22, 2020
AFAIK, there is not such a technique...by the way, I assume that the setting to accept remote control requests is enabled in the tenant, correct?
ssheppard
Mar 22, 2020Copper Contributor
jcgonzalezmartin We haven't set any setting to accept remote control, if I need to I can push out a change via JAMF. But I have been able to connect to about 8 different end users so far without having to look at any settings, so I would assume that is currently defaulted to the correct setting.