Forum Discussion
P_Hanna
Dec 04, 2023Copper Contributor
Removing members from a private Teams channel
I'm running into an issue when trying to remove a member from a Teams channel. The parent team is public, which all employees are a member of. We have another channel within that Team that is private that I (the owner) manually add members to. I can't remove a member from the private channel. When I click the X by their name under Members, the screen refreshes instantly and I get an error message that says " We ran into an issue. Please try again later" I've logged out of Teams and it's still giving me that error message.
- r_8aBrass ContributorIf you're still unable to remove the user using the desktop/web clients and after clearing your Teams cache (app/browser), then you'll need to reach out to your Teams Admins to manually remove them using the Teams Admin Center.
- LeonPavesicSilver Contributor
Hi P_Hanna,
if possible, try removing the member using the Teams Web app (https://teams.microsoft.com/).
This can be an alternative if the issue is specific to the desktop app.
You can also try to clear (delete) Microsoft Teams Dekstop App cache:
Clear Teams cache - Microsoft Teams | Microsoft LearnPlease click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)