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P_Hanna's avatar
P_Hanna
Copper Contributor
Dec 04, 2023

Removing members from a private Teams channel

I'm running into an issue when trying to remove a member from a Teams channel.  The parent team is public, which all employees are a member of.  We have another channel within that Team that is private that I (the owner) manually add members to.  I can't remove a member from the private channel.  When I click the X by their name under Members, the screen refreshes instantly and I get an error message that says " We ran into an issue.  Please try again later"  I've logged out of Teams and it's still giving me that error message.

  • r_8a's avatar
    r_8a
    Brass Contributor
    If you're still unable to remove the user using the desktop/web clients and after clearing your Teams cache (app/browser), then you'll need to reach out to your Teams Admins to manually remove them using the Teams Admin Center.
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi P_Hanna,

    if possible, try removing the member using the Teams Web app (https://teams.microsoft.com/).

    This can be an alternative if the issue is specific to the desktop app.

    You can also try to clear (delete) Microsoft Teams Dekstop App cache:
    Clear Teams cache - Microsoft Teams | Microsoft Learn


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

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