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kvaden357's avatar
kvaden357
Brass Contributor
Oct 20, 2020
Solved

Remove Teams License

We have a Microsoft 365 Business Premium tenant, and we would like to block all access to Teams for one or more employees. I'm testing this with a user account that has had Teams access; the employee has left the company and I changed that account password. 
https://docs.microsoft.com/en-us/microsoftteams/user-access, "You can disable or enable Teams for a user by removing or assigning a license at any time.". Definitely after removing that license the app gets removed from the online Office "dashboard" but if I login to a locally installed Teams client app as that user, the account still has normal Teams access.  ??
Is this a bug or is it just a matter of it taking a period (of hours, days, etc) for the Teams service to pickup the change? It's been 24hrs so far.

  • kvaden357 but to echo what VasilMichev  said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate.  Lately, we had one where the license didn't fully propagate for about 48 hours.

7 Replies

  • Ethan Stern's avatar
    Ethan Stern
    Iron Contributor

    kvaden357  You can reset the user's password and force a sign out - the article I link to below goes over all of the options for securely removing someone's access.

     

    Use Sign Out Now:  https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee?view=o365-worldwide#sign-out-now

     

    More info:  https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee?view=o365-worldwide#block-a-former-employees-access-to-microsoft-365-data

    • Ethan Stern's avatar
      Ethan Stern
      Iron Contributor

      kvaden357 but to echo what VasilMichev  said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate.  Lately, we had one where the license didn't fully propagate for about 48 hours.

      • kvaden357's avatar
        kvaden357
        Brass Contributor
        >..had one where the license didn't fully propagate for about 48 hours
        Ok...I'll give it another couple days. Frankly I wondered if that was the case, as recently I renamed a user & changed email address and Teams was majorly lag'n behind updating compared to the other included MS services. Took the entire weekend plus a bit longer. Sigh...
  • Just wait a while. In addition, you can disable the user in Azure AD/Microsoft 365 Admin center.

    • kvaden357's avatar
      kvaden357
      Brass Contributor
      Thanks, but the user(s) need to remain enabled; we just don't want them in Teams.

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