Forum Discussion
kvaden357
Oct 20, 2020Brass Contributor
Remove Teams License
We have a Microsoft 365 Business Premium tenant, and we would like to block all access to Teams for one or more employees. I'm testing this with a user account that has had Teams access; the employee has left the company and I changed that account password.
According to MS, "You can disable or enable Teams for a user by removing or assigning a license at any time.". Definitely after removing that license the app gets removed from the online Office "dashboard" but if I login to a locally installed Teams client app as that user, the account still has normal Teams access. ??
Is this a bug or is it just a matter of it taking a period (of hours, days, etc) for the Teams service to pickup the change? It's been 24hrs so far.
kvaden357 but to echo what VasilMichev said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate. Lately, we had one where the license didn't fully propagate for about 48 hours.
- Ethan SternIron Contributor
kvaden357 You can reset the user's password and force a sign out - the article I link to below goes over all of the options for securely removing someone's access.
Use Sign Out Now: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee?view=o365-worldwide#sign-out-now
- Ethan SternIron Contributor
kvaden357 but to echo what VasilMichev said, if you are just wanting to restrict access to Teams it does take a while for the license changes to propagate. Lately, we had one where the license didn't fully propagate for about 48 hours.
- kvaden357Brass Contributor>..had one where the license didn't fully propagate for about 48 hours
Ok...I'll give it another couple days. Frankly I wondered if that was the case, as recently I renamed a user & changed email address and Teams was majorly lag'n behind updating compared to the other included MS services. Took the entire weekend plus a bit longer. Sigh...
Just wait a while. In addition, you can disable the user in Azure AD/Microsoft 365 Admin center.
- kvaden357Brass ContributorThanks, but the user(s) need to remain enabled; we just don't want them in Teams.