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Simon_Rasmussen's avatar
Simon_Rasmussen
Copper Contributor
Jan 10, 2024
Solved

Remove Outlook contacts sync in Teams

Hi Microsoft TechCommunity,   I was redirected to this forum, hopefully I'm in the right place.   Users version: Teams Classic - 1.6.00.33567   We have a user, who uses the "Contacts" feature...
microsoft teams
  • LeonPavesic's avatar
    LeonPavesic
    Jan 12, 2024

    Hi Simon_Rasmussen,

    thanks for your update.

    I have also checked (tested) using classic Teams and the new Teams and I have got the same results (unfortunately).

    The People app is not available in classic Teams for installing (adding), there is no button for adding / installing.

    Also, in the new Teams, I have the People app, but I cannot sync my contacts (there is no such option available - in the App or in the Teams settings).

    I recommend to contacting Microsoft Support regarding this issue or giving Feedback directly from Microsoft Teams (... > Help > Give Feedback) or posting on Microsoft Feedback Portal (Microsoft Teams · Community)



    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)

LeonPavesic's avatar
LeonPavesic
Silver Contributor
Jan 10, 2024

Hi Simon_Rasmussen,

the People app in the Microsoft Teams is not there by default, you need to add it.

You can do that by clicking on the three dots on the left side of Microsoft Teams and by searching for a People app. 

 

or in the classic teams:

 

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)

  • Simon_Rasmussen's avatar
    Simon_Rasmussen
    Copper Contributor
    Jan 11, 2024

    LeonPavesic 

    Hi Leon,

    Thank you for your suggestion. In the classic teams, I was unable to add the plugin/app.
    I clicked on "Add" and then it redirected me to the same page as you on your second picture. But there's no "Add" or "Install" button.

     

    In the new Teams however, the app already seems to be installed.

    When I go to "Settings", I don't see the "People" or "Contacts" tab. I've browsed through settings and there doesn't seem to be any option to choose what to sync?

     


    Best Regards
    Simon Rasmussen

    • LeonPavesic's avatar
      LeonPavesic
      Silver Contributor
      Jan 12, 2024

      Hi Simon_Rasmussen,

      thanks for your update.

      I have also checked (tested) using classic Teams and the new Teams and I have got the same results (unfortunately).

      The People app is not available in classic Teams for installing (adding), there is no button for adding / installing.

      Also, in the new Teams, I have the People app, but I cannot sync my contacts (there is no such option available - in the App or in the Teams settings).

      I recommend to contacting Microsoft Support regarding this issue or giving Feedback directly from Microsoft Teams (... > Help > Give Feedback) or posting on Microsoft Feedback Portal (Microsoft Teams · Community)



      Please click Mark as Best Response & Like if my post helped you to solve your issue.
      This will help others to find the correct solution easily. It also closes the item.


      If the post was useful in other ways, please consider giving it Like.


      Kindest regards,


      Leon Pavesic
      (LinkedIn)

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