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Remote Control Stops When Task Manager Opened
I just had a user share their screen with me, I requested control, the user granted control, and everything worked fine. As soon as I opened task manager I could see my mouse cursor on their screen, ...
- This is working as designed. It all has to do with Windows UAC that is preventing it.
There is a UserVoice open for this:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33873364-remote-control-uac
Regards and stay healthy,
Mitchell Bakker
0xDECAFBAD someone in our helpdesk reported the same issue. a few weeks ago. I remember the same behaviour from Skype for Business and therefore deduced that this is by design. When you lose control then you will notice that the colour of the cursor will change. This will happen if you try to open one of the admin apps - task manager, registry editor, etc.
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I figured it was probably by design. Is there a way to grant certain users permission to interact with admin apps?
- This is working as designed. It all has to do with Windows UAC that is preventing it.
There is a UserVoice open for this:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33873364-remote-control-uac
Regards and stay healthy,
Mitchell Bakker 0xDECAFBAD in the admin centre you can only turn the feature on or off and Teams powershell module is not very mature in my opinion.