Forum Discussion
Register teams as the chat app for office
Hi ,
Why doesn't microsoft teams save the setting " general - Register teams as the chat app for office " ?
Everytime I start my computer , again this selection box is ticked off .
3 Replies
Hey bwillocx
Sorry for the late response.
Please click on new email and search for a name and click the detailed view of the person you searched for and click on 'Start a Chat'.
See if it opens Teams or Zoom.
If it opens zoom then uninstall zoom and reset Default apps in settings.
Check the register chat as office app option in teams,Restart the machine and check.
If it remains checked, then you are good to go!
You can reinstall Zoom post this.
Hope this helps.Hi bwillocx,,
That might be a cache issue, this can be solved following this guide.
https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10#:~:text=1%20Quit%20Microsoft%20Teams%202%20Cut%20and%20paste,entire%20folder.%204%20Restart%20Microsoft%20Teams.%20See%20More
Should the problem persist there is a Registry solution provided by Lee Ford (MVP)
https://www.lee-ford.co.uk/change-teams-to-the-default-im-app-by-using-a-script/
I hope this helped.
