Forum Discussion
Recurring Meeting Conference ID Expired
- Sep 15, 2020
Pat_L829 Hi, I don't know why you experienced this issue but to answer your question about the conference id you can reach out to the admin.
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-common-questions#how-does-a-user-access-or-change-their-conference-idYou can scroll at the page to see all FAQ about Audio Conferencing.
Pat_L829 I am looking for the same information. We have a monthly reoccurring meeting which falls within the expiration policy. Generally no one joins the audio conference piece (dialing in) but when they tried the conference id was expired. Does anyone know does someone need to dial in every month to keep the audio conference id active because it seems joining the reoccurring meeting through the link and updating the invite is not keeping the id active as indicated in the meeting expiration policy. Any guidance would be appreciated.
I've not been able to resolve the issue and have resorted to canceling the recurring meeting and making individual meetings. This is very inconvenient. I've contacted the IT department and they didn't know as much as I did about the expiration rules.
- ChristianBergstromDec 07, 2020Silver ContributorHi, have your IT raise a support ticket with Microsoft. If you do, please update the conversation with a solution when the case is closed.