Forum Discussion
Recovering MS Teams messages
ChristianJBergstrom thanks.
This is what I had read. Are you saying this is
wrong or have I misunderstood?
4. How to recover deleted messages in Microsoft Teams
Deleted chat or channel messages cannot be restored directly. If you have a https://www.syscloud.com/saas-data-protection-center/microsoft-365/teams-data-retention/#retention-policy-for-teams-chat or https://www.syscloud.com/saas-data-protection-center/microsoft-365/teams-legal-hold/ in place for Teams messages, an administrator can recover these from the Compliance center via eDiscovery search. If compliance hasn’t been enabled, the deleted messages are gone forever!
Legal holds are only available in Microsoft E3 and E5 plans, that cost $32/user/month and $57/user/month respectively.
Source: https://www.syscloud.com/saas-data-protection-center/microsoft-365/recover-deleted-teams/
Retention policies are used for deciding proactively whether to retain content, delete content, or retain and then delete the content automatically. If not using retention policies and having active users, the chat messages are indefinitely in Azure with records written to the mailboxes.
Holds are something different and not necessary to do a search. You would have to have Business Premium or other subscription depending on what kind of hold to use.
Bear in mind these compliance tools are not for restore or backup, but rather being able to comply with your organization's internal policies, industry regulations or legal requirements.
If there's no account/mailbox, i.e., a user has been permanently deleted and you haven't implemented any of these features that's another story.