Forum Discussion
Recording Failed to Upload to OneDrive [June 2021]
- Ah I see. Think that’s a bug. What happens if you rename the .png with a playable format?
ChristianJBergstrom Thanks for the suggestion. It wasn't a channel meeting, though. I did look in SharePoint anyway, but it's not under one of my groups. I booked it using outlook, and when I start the recording it creates a download in the chat (normally). This time around, the meeting chat does have what looks like the usual recording download at the bottom. However, there is a warning on it that says "recording failed to upload to OneDrive". If I click on it, a png picture of the download symbol downloads instead of playing or downloading the recording.
This is what I see on the chat window. It's not clickable and nor am I able to download it. Any help with this?
kartikrajeshconnectwisecom Hi, just recently there was an incident that affected Teams meeting recordings. So if this is an isolated issue you know why this happened. Your best shot in this case is to either ask your administrator to use this tool https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/admin-self-help-di... or ask your admin to open a support ticket with Microsoft to get the recording.
Can you try this: This will generate direct url to download meeting record
Hi!
You can try to recover meeting record like this. Login to portal.office.com as an global admin. Navigate to support -> New Service Request -> Select "question mark" and type question like Can't find Meeting Recording. Troubleshooter ask URL of the meeting and when was the meeting recorded. Sometimes this requires two attemps to find instruction how to download recorded meeting. You need to login teams via browser and use that person id who was recording the meeting.Hello,
I just came across this post.
A coworker also started a recording yesterday via group chat and the upload to his Onedrive failed.
A test recording on the other hand just worked.But the recording from yesterday did not work.
The upload to Onedrive failed.
I also can't click on the three dots and then open in Onedrive .It then opens nothing. It seems so then you would not get to the data since he could not upload anything. Or is he still caching it somewhere else ?- there was update on 2021-11-22 for teams background
and we have more than 10 failed recording at that day
still working on it with MS.
if anything feels better, they only happened on that day
- ChristianJBergstrom you are a genius. I changed the filename extension to MP4 and it worked. Why didn't I think of that! Thank you!
