Forum Discussion

Copper Contributor

Jun 18, 2021

Solved

Recording Failed to Upload to OneDrive [June 2021]

My recording for a scheduled Teams Meeting gave me this error message: "Recording failed to upload to OneDrive" I googled this issue, which lead me to this: https://docs.microsoft.com/en-us/mic...

microsoft teams

ChristianJBergstrom
Jun 18, 2021
Ah I see. Think that’s a bug. What happens if you rename the .png with a playable format?

ChristianJBergstrom

MVP

Jun 18, 2021

Hi, sounds like a channel meeting recording if it’s not in OneDrive. If not being uploaded you can still access it from Teams for 21 days. See if this helps https://support.microsoft.com/en-us/office/play-and-share-a-meeting-recording-in-teams-7d7e5dc5-9ae4-4b94-8589-27496037e8fa

michellelegrand

Copper Contributor

Jun 18, 2021

ChristianJBergstrom Thanks for the suggestion. It wasn't a channel meeting, though. I did look in SharePoint anyway, but it's not under one of my groups. I booked it using outlook, and when I start the recording it creates a download in the chat (normally). This time around, the meeting chat does have what looks like the usual recording download at the bottom. However, there is a warning on it that says "recording failed to upload to OneDrive". If I click on it, a png picture of the download symbol downloads instead of playing or downloading the recording.

ChristianJBergstrom
MVP
Jun 18, 2021
Ah I see. Think that’s a bug. What happens if you rename the .png with a playable format?
- kartikrajeshconnectwisecom
  Copper Contributor
  Nov 24, 2021
  ChristianJBergstrom
  This is what I see on the chat window. It's not clickable and nor am I able to download it. Any help with this?
  - ChristianJBergstrom
    MVP
    Nov 25, 2021
    kartikrajeshconnectwisecom Hi, just recently there was an incident that affected Teams meeting recordings. So if this is an isolated issue you know why this happened. Your best shot in this case is to either ask your administrator to use this tool https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/admin-self-help-di... or ask your admin to open a support ticket with Microsoft to get the recording.
- michellelegrand
  Copper Contributor
  Jun 18, 2021
  ChristianJBergstrom you are a genius. I changed the filename extension to MP4 and it worked. Why didn't I think of that! Thank you!