Recording failed to upload [November 2021]

A colleague recently created a meeting and recorded it. However, when they stopped the recording, we got the following: The recording seems to have been lost. It is not there on the c...

meetings

ChristianJBergstrom
Nov 23, 2021
As already mentioned, there was an incident yesterday affecting Teams meeting recordings. You need to open an official support ticket with Microsoft for assistance, the community cannot do anything about it. If you're not an Teams admin / IT admin reach out to your organizations admin and ask that person to create a support ticket from the M365 admin center.

Let me add to this that some users have been able to access their recordings by having their admin using the support tool "meeting diagnostics" from within the M365 admin center.

Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs

Roy_Allan

Copper Contributor

Nov 22, 2021

Same issue for me today, keen to find a solution to retrieve my important recoding.

ChristianJBergstrom
MVP
Nov 23, 2021
As already mentioned, there was an incident yesterday affecting Teams meeting recordings. You need to open an official support ticket with Microsoft for assistance, the community cannot do anything about it. If you're not an Teams admin / IT admin reach out to your organizations admin and ask that person to create a support ticket from the M365 admin center.

Let me add to this that some users have been able to access their recordings by having their admin using the support tool "meeting diagnostics" from within the M365 admin center.

Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs

Forum Discussion

Recording failed to upload [November 2021]

Resources