Forum Discussion
hb200007
Nov 22, 2021Copper Contributor
Recording failed to upload [November 2021]
A colleague recently created a meeting and recorded it. However, when they stopped the recording, we got the following: The recording seems to have been lost. It is not there on the c...
- Nov 23, 2021
As already mentioned, there was an incident yesterday affecting Teams meeting recordings. You need to open an official support ticket with Microsoft for assistance, the community cannot do anything about it. If you're not an Teams admin / IT admin reach out to your organizations admin and ask that person to create a support ticket from the M365 admin center.
Let me add to this that some users have been able to access their recordings by having their admin using the support tool "meeting diagnostics" from within the M365 admin center.
Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs
roll99
Nov 22, 2021Copper Contributor
Same problem in a scheduled meeting. Exact same error message. The video is nowhere to be found on neither OneDrive nor Sharepoint
Nov 22, 2021
In my case, (slightly different error message), the download link (I think it was from AMS) was available.
I see on these screenshots that the download link is not there, so maybe asking Support would be good to see if the recording wasn't lost and it could be uploaded to AMS
I see on these screenshots that the download link is not there, so maybe asking Support would be good to see if the recording wasn't lost and it could be uploaded to AMS