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hb200007's avatar
hb200007
Copper Contributor
Nov 22, 2021
Solved

Recording failed to upload [November 2021]

A colleague recently created a meeting and recorded it. However, when they stopped the recording, we got the following:   The recording seems to have been lost. It is not there on the c...
  • ChristianJBergstrom's avatar
    ChristianJBergstrom
    Nov 23, 2021

    As already mentioned, there was an incident yesterday affecting Teams meeting recordings. You need to open an official support ticket with Microsoft for assistance, the community cannot do anything about it. If you're not an Teams admin / IT admin reach out to your organizations admin and ask that person to create a support ticket from the M365 admin center.

     

    Let me add to this that some users have been able to access their recordings by having their admin using the support tool "meeting diagnostics" from within the M365 admin center.

     

    Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs

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