Forum Discussion
Michelle345
Apr 22, 2020Copper Contributor
Recorded a 4+ hour meeting, the recording split into two but only the second half is showing up
I just had a 6 hour Teams call and initiated a recording. Afterwards, the recording became available, but only the second half (after the 4 hour point). The first four hours are nowhere to be found. ...
LinusCansby
Apr 22, 2020MVP
Hi,
Have you been able to record and save to Stream before? Just so that all settings and licenses are correct?
If yes, I suggest that you report this to Microsoft Support.
Michelle345
Apr 22, 2020Copper Contributor
LinusCansby Yes I have the right licenses (Office 365 E3) and can save to stream otherwise.
- Apr 22, 2020This is an ongoing issue...I’ve raised it with the Teams team
- chichi320Apr 23, 2020Copper Contributor
adam deltinger There is no reported service incident. Did MS Team give you a time frame for the fix? My recordings split and can take up to four hours to save. Thanks
- Apr 23, 2020I’m still waiting feedback for this but they are aware! Ping me in a day or so