Forum Discussion
Saurabh_Gupta19831502
Sep 01, 2022Copper Contributor
Receiving The bot is not part of the conversation roster for few users
Hi, We have a Teams Personal App and we are seeing that our bot is not able to communicate with few users. We have stored the the conversation reference when the app got installed. Sending any a...
Therese_Solimeno
Sep 24, 2022Moderator
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to offer support until the issue is resolved.