Forum Discussion

Copper Contributor

Apr 22, 2022

Solved

Receiving external teams meeting requests in plain text

Hi, I'm receiving team meeting requests in plain text and it doesn't have the hyperlinks to join, my colleagues are receiving the exact same meeting requests will the link as expected. The strange...

microsoft teams

StevenC365
Apr 22, 2022
MattWoodhouse I'm not sure that's at all what I asked. What email service are you using? It's evident that must be where the email is being modified to be 'plain text'.

StevenC365

MVP

Apr 22, 2022

MattWoodhouse Sounds like something in your email system or email client. Is that Exchange Online/Outlook ? Are they plain text also in the Teams calendar?

MattWoodhouse

Copper Contributor

Apr 22, 2022

StevenC365 they show as HTML in the appointment/meeting

StevenC365
MVP
Apr 22, 2022
MattWoodhouse I'm not sure that's at all what I asked. What email service are you using? It's evident that must be where the email is being modified to be 'plain text'.
- MattWoodhouse
  Copper Contributor
  Apr 25, 2022
  Hi StevenC365 , sorry I miss read your email, They show as plain text in the team calendar, and yes it's using Exchange online with Outlook
  - StevenC365
    MVP
    Apr 26, 2022
    MattWoodhouse How does it look in Outlook calendar? I assume the same?
    
    Does your email flow through any other security tools before Exchange Online that could be modifying the message. If not maybe start working through a message trace in Exchange to see what the message looks like as it's received.