Forum Discussion
jamieb1320
Oct 06, 2021Copper Contributor
Read Receipts
Hi there, I have a Microsoft Teams for my youth club to share files, communicate with staff etc. When anyone sends a message into one of our chats and they reply it still says 0 out of *** have read ...
pvanberlo
Oct 06, 2021Steel Contributor
Unless an admin is forcing read receipts to be on, any user can disable read receipts themselves which may cause the behavior you’re seeing.
- jamieb1320Oct 06, 2021Copper ContributorHi,
Thank you for your reply.
I have checked this out and all are turned on.
Thank you,
Jamie- pvanberloOct 06, 2021Steel ContributorIf you check it in the Teams web client (https://teams.microsoft.com), does it show a more realistic number of reads there? Or is it the same?
- jamieb1320Oct 06, 2021Copper ContributorHi, I've tried everything. It always shows 0 out of x have read your message even though people have replied etc so they've clearly seen them.