Forum Discussion

  • anyawalther's avatar
    anyawalther
    Copper Contributor
    Nov 12, 2020
    Hello, I cannot find the setting to turn off read receipts. Has it been removed? I have social anxiety, and I would like to be able to read a full message without having to deal with it immediately. Thanks.
  • Jeff Bell's avatar
    Jeff Bell
    Copper Contributor
    Jan 20, 2020

    We're having some interesting things happening and not sure if they are by design or not. Scenario: All of us have read Receipts ON we are in an internal Group chat.

    I see that my Chat has been sent via the tick Icon, The Tick icon only stays for the most recent entry. Once you have further chats or replies, the tick disappears. (Same thing happens for the eye icon in a 1:1 Chat). In the Group chat you hover over an existing chat select the ellipses then Read by... In all my cases there is only ever 1 read but 4 people are in the chat all adding content including adding a Like to my message BUT they have not been recorded in the read receipts. All of us are experiencing this. I would like to know what happens when everyone has read the chat but cannot do this. Any ideas on what we could do apart from shutting down, logging out or is this by design. I cannot find any posts or better blogs to find out this info. Its as though no one has the capability to have read receipts yet. TonyRedmond 

      • Jeff Bell's avatar
        Jeff Bell
        Copper Contributor
        Jan 20, 2020

        Hi Tony we are on version 1.2.00.34161 updated about 3 weeks ago. 16 - 18 December. So assume this is the latest.

  • Ian Mears's avatar
    Ian Mears
    Copper Contributor
    Jan 15, 2020
    It’s become active in a tenant I’m using but is a bit hit and miss so far. In a single conversation one message had the eye, a batch had nothing and another just had sent. All had been read by the recipient and they had not changed any settings 😟

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