Forum Discussion

mongkol535's avatar
mongkol535
Copper Contributor
Oct 12, 2023

"You cannot send messages to this bot", chat with bot issue in microsoft teams

we have connected "azure bot" to microsoft teams; however, during this 2 days some users unable to send message to the chatbot and obtain "You cannot send messages to this bot" in chatbox which block...
microsoft teams
ViniciusFonseca's avatar
ViniciusFonseca
Brass Contributor
Nov 06, 2023
Same case here. The bot is not deployed yet. We're using the testing links directly. Maybe they broke Teams with this new policy option.
Also, it started today to also happen on classical Teams. Now nobody can exchange messages with any bots. Dang...
ViniciusFonseca's avatar
ViniciusFonseca
Brass Contributor
Nov 06, 2023
OK, enabling custom apps for my user on Teams Admin console fixed it for me on both - new Teams and classic Teams, even for bots that aren't deployed yet. This is the way, it seems.
  • gykung's avatar
    gykung
    Copper Contributor
    Nov 21, 2023

    ViniciusFonseca  it still doesn't work for me.

    • AA_Desk_Manager's avatar
      AA_Desk_Manager
      Copper Contributor
      Nov 23, 2023

      gykungTry following these steps via Admin Center Teams

       

      1. Step

       

      2. Step

       

      If you use web just press F5 after 1min.

      If you use it installed, log out and log in again.

      • eynarain's avatar
        eynarain
        Brass Contributor
        Nov 27, 2023
        Is there any solution for this? Actually ours is a large organization so enabling custom app upload is not an option. Also I'm confused why it still works for some users and not others. I simply am not able to understand the rationale behind the same. I opened a support case with MSFT but they too are clueless about this.

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