Forum Discussion
DHuttema
Jul 26, 2019Copper Contributor
User can't get Teams to work - error message
Have a user in a business environment in Peer to peer, getting the following error: microsoft teams won't allow the user to sign in, getting error code caa70004 Teams is currently the free versi...
- Jan 09, 2020
DHuttema We had this same issue today with teams installed on one of our machines, it turned out the TLS was switched off in Internet Explorer. Turning this back on resolved this issue for us.
- Open Internet Explorer.
- Go to the Tools menu.
- Select Internet Options.
- Select the Advanced tab and scroll down to the Security section.
- Check to see if you have TLS 1.1 enabled, TLS 1.2 enabled (checked). If not, check the box to enable it.
- Select OK.
- Close Internet Explorer
CaseyB
Jun 26, 2020Iron Contributor
DHuttema - I saw this error, tried clearing cache, uninstalling, rebooting etc. Nothing worked. But we do use a web proxy agent, and when I disabled the agent, then Teams could sign in. So I'd also check your web proxy and any agents that are filtering traffic on your network. I need to follow up on why on this one PC the Teams sign-in was being block -- other PCs are configured the same way but don't have the problem. Seems this is an error with many potential fixes - some cache-related, some network, etc