ayencoBrass ContributorJan 04, 2022Transfer call in call queue Hi everyone, The problem we are facing with the call queue is that we can’t transfer calls to the call queue, what can I do to make this work? Thanks Show More
SuHuBrass ContributorJan 04, 2022Hi ayenco I just checked it in our environment (direct routing) and it works like this:1.) serach the CQ by resource account name or display name (from Azure Active Directory) 2.) regardsSusanne
