Forum Discussion
The New Chat and Channels Experience
Remember that users can choose to display chats and channels together or separately. Unfortunately, there's no tenant-wide policy to set the default to the 'old style' separate option...
I'm submitting a DCR to the Teams group today. If it was simply an update to the Chat app, it would have been fine and a welcomed change. However, this is a huge pivot in the functionality of Teams away from file management. Cascading permissions are less obvious. The Join Team function is now buried where most people will not find it. As an organization that doesn't use chat or posts in Teams, but heavily uses files in Teams, this is a disaster. It will require lots orf retraining and new documentation. With no ability to administratively switch back the view for everyone, even after distributing "Where did my files go?" documentation to staff, our support teams are getting clobbered about their files going missing. Bring back the Teams app and bring it back with posts removed from it. You can leave the new experience in Chat, but we need simplified and improved file access (the exact opposite of what this change does). Remove the Posts from Teams page; or add a new Files app that still shows the old Teams site-channel hiererchy. SharePoint Online does not do this well. OneDrive app does not do this well. The redesig--if not fixed--will lead us to move our files to another platform. It will directly impact our spend with Microsoft. And we were getting close to purchasing Teams Premium, which is not going to happen if Teams does not re-focus on files in the next couple months / stop the rollout of this functional pivot.