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stijnLBS's avatar
stijnLBS
Copper Contributor
Mar 19, 2020
Solved

teams status stuck on 'in a call'

The status of two colleages is stuck on 'in a call'. I can't find a way to change the status. As far as I can see, there isn't a call going on at the moment.
microsoft teams
  • fowler_23's avatar
    fowler_23
    Sep 18, 2020

    drnewell 

     

    I always find this script works pretty well for any inconsistencies in Teams and you want to delete the cache etc

     

    https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/

     

     

Steve Young's avatar
Steve Young
Copper Contributor
Jul 26, 2023
I have 2 users with this issue now. They can't call each other from a phone app or the computer program, but can thru the browser.
Does this eventually time out and start working normally?
Dean-HR1775's avatar
Dean-HR1775
Copper Contributor
Sep 29, 2023

II have the same issue. Did anyone figure out how to fix it? Steve Young 

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