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luvsql's avatar
luvsql
Iron Contributor
Jun 18, 2020
Solved

Teams Mobile App for Android Showing Unread Chats which is wrong

It was 1 unread chat that I could not get rid of and now it's 2.  There are NO unread chats (I've gone through literally every single one and opened them, there is nothing in bold).  I've cleared the...
microsoft teams
  • AndrewCitera's avatar
    AndrewCitera
    Jun 30, 2021

    luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear. 

Tushar Pathak's avatar
Tushar Pathak
Icon for Microsoft rankMicrosoft
Feb 10, 2022
Existing chats that are unread may not automatically clear but you shouldn't run into this issue with new incoming chats.
ajc196's avatar
ajc196
Iron Contributor
Feb 10, 2022

Might take a cache/data clearing and reinstall for this fix to actually apply, though. That appears to be the only thing post-update that finally made my mobile app keep track of read/hidden messages from the desktop apps.

 

EDIT: Can also confirm I'm seeing meeting entries stick around as explained by Tushar.

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