Forum Discussion
Teams Live - Invite External Presenter with Gmail/Yahoo
- I don't think you can, a requirement to present in a live even is to have your client inside the person hosting the meeting tenant via tenant switch. Similar to adding them to a team as a guest. So that must happen first, then if they can switch to your tenant, then join the event then they should be able to present, but switching tenants is required before joining.
Thank you PhilRiceUoS for your detailed reply.
This is related to hosting a Live session wherein the Guest preferred sending Presenter invite to her personal gmail id (example mailto:guest@gmail.com) instead of receiving in his official id. because Guest was conducting this session in his personal capacity.
The meeting invite was received by him in his gmail id, he accepted it and i can see the invite acceptance but when i join the live session 30 min early. I was unable to see his gmail id entry in the Presenter list. he tried joining the link but it was connecting him as attendee. and unfortunately i was not able to add him nor i was able to call him from the Producer Participant list console.
to avoid this situation, i had to share a test internal id with the guest for him to join the Live event.
Not sure what went wrong that day and how to resolve such future issues.
as mentioned by You, I will surely check with him on the cached login or if he was trying to join using mobile instead of laptop/desktop.
Regards
Bharat Tank
bharat_tank sounds like it is possible/likely , if his 'official id' uses teams normally, that when he clicks on the invite in his gmail account it tried to open it in the session for his other 'official' account. This is what I was referring to as a common problem. Just because the invite is in gmail and clicked on in gmail does not mean that it tries to open teams as that gmail account - if there is a teams session usnig another account on the device it will try to open it as that teams session and therefore the invite will direct to attendee as that account is not invited as presenter.