Forum Discussion
Casper73
Sep 08, 2020Copper Contributor
Teams invitation, from Teams app vs Calendar forward
Hi We have a Poly Studio X50 (3.2), running with the native Teams Client. When we invite our dedicated teams user for the X50 from the Teams App (desktop or mobile), the it show fine on the X50 a...
Pavel Yurevich
Mar 11, 2021Former Employee
Hey all, sorry I have been MIA. I have tested this experience and chatted with a few people who have been looking at similar issues. We have fixed a few cases when Join buttons are missing when invites come from Outlook (changes are in the next release that is in process of rolling out), but I don't believe the every case (including the forwarding issue) has been addressed. I have added a work item on our side to mitigate it in the next quarter, which means another few months of waiting. I am sorry to be a bearer of bad news, but it is not a simple fix.
SteveKlassen
Mar 11, 2021Brass Contributor
Hey Pavel, I'd like to request that this be escalated to a higher priority. This issue completely breaks the ability to have a meeting over Teams, when this forwarding issue occurs. And it happens nearly every meeting that is forwarded. This should supersede new features, and even less problematic issues. This issue stops teams from working altogether when it occurs.
Please escalate this to your manager, and ask that this issue be given the highest priority.
Please escalate this to your manager, and ask that this issue be given the highest priority.