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Teams for Free - "we cannot create a self-service azure ad account for you"
We're using Teams for Free. One of our colleagues has meetings with external contacts on a regular basis. When one of the external contacts sends us an invitation to their Team to collaborate on thei...
- A support ticket should be able to resolve the issue. I suspect the setting was set at a domain level originally and when the domain was removed this flag was not cleared.
Self Service sign-up is most likely disabled in the previous tenant that owned the domain:
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/directory-self-service-signup
You may need to readd the domain and enable it or ask the sender to use enable OTP as self-service sign up is being depreciated soon.
https://seanmcavinue.net/2020/12/01/microsoft-are-removing-support-for-redemption-of-invitations-by-creating-unmanaged-azure-ad-accounts-and-tenants-for-b2b-collaboration-scenario/
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/directory-self-service-signup
You may need to readd the domain and enable it or ask the sender to use enable OTP as self-service sign up is being depreciated soon.
https://seanmcavinue.net/2020/12/01/microsoft-are-removing-support-for-redemption-of-invitations-by-creating-unmanaged-azure-ad-accounts-and-tenants-for-b2b-collaboration-scenario/
Thank you. I opened a support ticket asked to delete the tenant entirely since it's not in use anyway. Do you think that would solve my problem?
- A support ticket should be able to resolve the issue. I suspect the setting was set at a domain level originally and when the domain was removed this flag was not cleared.
