Forum Discussion
TLCAdmin
Mar 28, 2024Brass Contributor
Teams email notifications of missed chats coming from wrong email address?
For the past several days, when some users have missed a chat message in teams and they are setup to receive an email notification, the sending email address of the notification is incorrect. It has ...
Apr 02, 2024
The account sending you the emails is that a service account or is it a random global admin account?
MTSBob
Apr 02, 2024Iron Contributor
The account sending the emails is a global admin account, in fact, it is my account (I'm global admin).
- Craig2025mithJul 21, 2025Copper Contributor
I know this is an old post but did you ever get it resolved MTSBob​ ?
We have a similar issue where all teams notifications are being sent to users from a generic support address and we want them to come from the address of the person who sent the teams chat message.
When users respond to the chat notification emails thinking they are responding to the sender they are actually responding to an IT distribution list.