Forum Discussion
Teams call controls on jabra headset not working
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
Same issue here!
I have tested a bit in our environment. Have tested among several headset brands, Sennheiser, Jabra etc., We have several different builds of Windows 10, primarily 1809 and 1909.
My tests shows that the call control problem WASN'T solved in general in 1909!
Another funny thing came out in my tests. Tested on a win10 1909 client with Jabra Engage 75 connected. On the same domain user I found that for Teams "user 1" that call control worked fine. Logged in Teams "user 2" and here call controls did not work !! ALL users run in Teams only mode. What on Teams user setting level can do the outcome?
Lars_Christensen1970 : Yes, you can have dofferent behaviors with the same environment ! This is crazy !
I have finally fixed my issue by enabling "Preliminary version for developpers" within TEAMS...
