Forum Discussion
Teams Auto Attendant - Dial by Extension transfer to Resource Accounts
For the past couple of years, we have been able to populate the Business Phone field of the licensed Resource Account used for auto attendants or call queues, with an extension. Some are the full e....
Hi,
Could you send me an open ticket number resolved by Microsoft regarding the same issue? I'll use it as a reference. I believe with that, they can more easily find a solution.
Could you send me an open ticket number resolved by Microsoft regarding the same issue? I'll use it as a reference. I believe with that, they can more easily find a solution.
TrackingID#2406070010003116
Apparently this hasn't been on their radar and they're now working on a global fix to have resolved by the middle or end of June, but I'm sure you can reference the above number to get more immediate intervention. Good Luck. Fastest resolution I've ever had.
Apparently this hasn't been on their radar and they're now working on a global fix to have resolved by the middle or end of June, but I'm sure you can reference the above number to get more immediate intervention. Good Luck. Fastest resolution I've ever had.
- I've referenced the tracking ID and still nothing from our technician just states engineering is working on the issue every time I've asked for an update...
