Forum Discussion
reditguy
Oct 16, 2019Iron Contributor
Teams and Skype for Business co-existence
Hi, we are unable to fully move towards Teams due to the lack of functionality on desk phones, which is important to receptionists. Is there any co-existence model where we can use Teams on our...
reditguy
Dec 05, 2019Iron Contributor
Paul Husted LinusCansby paul-lange Paul Lange
Hi, we moved the receptionist to Teams only mode and things improved considerably. I have 2 additional questions:
1) what is the different between the call group settings in the Teams admin portal and user's desktop client call group settings? Is there a way to make it so that the first option is no one, and then ring call group after 10 seconds, and then to voicemail? Like it did in SFB? Can I use some other call plan feature for this?
2) Is there a way I can set it so that calls after 6pm do NOT ring the call group and go directly to VM or something after a few seconds from the main receptionist line?
reditguy
Dec 09, 2019Iron Contributor