Forum Discussion
Todd Harrison
Nov 01, 2019Brass Contributor
Restore Team - Associated Group Still Exists
Hi, I have been asked to see if it is possible to restore a deleted Teams team. This the story so far: Team was reported as being deleted Files on SharePoint needed to be restored so one admi...
Nov 01, 2019
Agree here, SharePoint was group connected so restoring that will restore the group.; My guess is that it'll be back tomorrow as well, if not then something with restoring SharePoint has a bug that didn't restore the Teams link and do a ticket, but lets hope that it fixes itself out :).
Todd Harrison
Nov 04, 2019Brass Contributor
Just a quick update:
- A ticket with Microsoft has been opened
- I was asked to wait 24 - 48 hours prior to taking any additional action
- The 24 - 48 hour period has come and gone and the missing team has not been fully restored.
- I confirmed that the restoration was done by one of our SharePoint administrators. According to the documentation this is not the correct method for restoring a deleted group. I am not sure if this played some role in the restoration issues.
I have reached out to MS Support and am waiting for a response. Once I have additional details I will update here.
Cheers,
Todd
- Nov 04, 2019Thanks Todd! Please keep us updated!
Best, Chris- Todd HarrisonNov 12, 2019Brass Contributor
Quick update
I have been in contact with support, they are not suggesting that one of the original owners needs to sign into Teams from a web browser and stay active in teams for up to 2 hours in order to trigger the restore.
I am waiting for one of the original owners to perform this action. I will report back if this works.
- Nov 28, 2019Hi Todd,
How did you get on - did this resolve it?
Best, Chris
- Nov 04, 2019Great! Thanks for the update!!
Adam