Forum Discussion
Restore Team - Associated Group Still Exists
Hi, I have been asked to see if it is possible to restore a deleted Teams team. This the story so far: Team was reported as being deleted Files on SharePoint needed to be restored so one admi...
Sure - it could just be propagation - many of the articles which had this error said it self resolved - some say 24 hours, some have reported up to a week. If the original owner still exists you could possibly reapply a temp licence and log into the Teams client to see if that works.
However, I would raise that ticket too and MS will look into it - that seems the all up solution here and then post the root cause back in this thread
Best, Chris
However, I would raise that ticket too and MS will look into it - that seems the all up solution here and then post the root cause back in this thread
Best, Chris
ChrisHoardMVP, one thing I keep forgetting with the cloud is that things don't always happen in the time you expect them to.
I can wait longer. The most important piece (the SharePoint) is back, so I have some time.
I will definitely post back here if I find anything out. I have also reached out to the necessary people to try and get a break down of what the state of the group was when the SharePoint was restored. Since I wasn't involved from beginning, I don't know all the steps taken to this point.
Thank you again and I will report back if I find anything.
Cheers,
Todd
- Agree here, SharePoint was group connected so restoring that will restore the group.; My guess is that it'll be back tomorrow as well, if not then something with restoring SharePoint has a bug that didn't restore the Teams link and do a ticket, but lets hope that it fixes itself out :).
Just a quick update:
- A ticket with Microsoft has been opened
- I was asked to wait 24 - 48 hours prior to taking any additional action
- The 24 - 48 hour period has come and gone and the missing team has not been fully restored.
- I confirmed that the restoration was done by one of our SharePoint administrators. According to the documentation this is not the correct method for restoring a deleted group. I am not sure if this played some role in the restoration issues.
I have reached out to MS Support and am waiting for a response. Once I have additional details I will update here.
Cheers,
Todd
- Thanks Todd! Please keep us updated!
Best, Chris
- A ticket with Microsoft has been opened
