Forum Discussion

Todd Harrison's avatar
Todd Harrison
Brass Contributor
Nov 01, 2019

Restore Team - Associated Group Still Exists

Hi,   I have been asked to see if it is possible to restore a deleted Teams team. This the story so far: Team was reported as being deleted Files on SharePoint needed to be restored so one admi...
microsoft teams
Recovery
Restore
ChrisHoardMVP's avatar
ChrisHoardMVP
MVP
Nov 04, 2019
Thanks Todd! Please keep us updated!

Best, Chris
Todd Harrison's avatar
Todd Harrison
Brass Contributor
Nov 12, 2019

Quick update

I have been in contact with support, they are not suggesting that one of the original owners needs to sign into Teams from a web browser and stay active in teams for up to 2 hours in order to trigger the restore.

 

I am waiting for one of the original owners to perform this action. I will report back if this works.

  • Todd Harrison's avatar
    Todd Harrison
    Brass Contributor
    Dec 03, 2019

    ChrisHoardMVP 

     

    So far, it has not been resolved. I also can't seem to get Microsoft to respond to me.

    We tried what they suggested, which was to have one of the original owners open Teams in an incognito tab in their browser and keep the window active for 2 hours straight.

     

    This was done, but still the group has not been restored. And I also can't get Microsoft to respond to me so I don't really know what is going on at this point.

     

    I will update though once I hear back from them.

     

    Regards,

     

    Todd 

  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    MVP
    Nov 28, 2019
    Hi Todd,

    How did you get on - did this resolve it?

    Best, Chris