Forum Discussion

Chris70's avatar
Chris70
Copper Contributor
Jun 09, 2021
Solved

Open files by default in Desktop or Browser or Teams

The release notes for version Version 2105 (Build 14026.20246) say: "User preference setting to open files by default in Desktop (or) Browser (or) Teams: Users can set their default preference as Bro...
microsoft teams
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    Jun 29, 2021

    Hi Chris70

    The users do it in the desktop client > (...) Settings next to Avatar > General > Files (Scroll to bottom)

    Best, Chris

ChrisCotF's avatar
ChrisCotF
Copper Contributor
Oct 02, 2021

Hi, I now have this feature. I found the following:

When I open files in Team Channels - it does respect my choice.
When I open files in Chat - it does NOT respect my choice and always opens in Teams.
When I open files in "popped out" Chat - It does respect my choice.
When I open files from Search - it does NOT respect my choice and always opens in Teams.

Is it expected work like this? Or is it a bug that it fails to work in Chat (unless popped out) and search?

Many Thanks.

  • Ydm_m6's avatar
    Ydm_m6
    Copper Contributor
    Apr 01, 2022

    I have the same problem... Have also changed default open behavior of document library to "Open in the client application", but it doesn't help. Is there a user voice for this?

      • mcswell's avatar
        mcswell
        Brass Contributor
        Feb 08, 2023
        ChrisHoardMVP: I think I have all the prerequisites in your 31 May 02:24 msg, although I don't know what license our org has, and Word won't tell me afaict. Yet while I have Team's Files| "File open preference" set to "Always open Word...files in: Desktop app", a link in a chat msg to a Word doc stored on sharepoint still opens in a browser, not in the desktop app.

        Yet another reason I find Teams to be broken. Another reason: I can't open that link by copy-pasting it into Word's File | Open dlg. The only way to open the doc in Word seems to be to memorize the relevant words of the link in the chat, and then track the doc down by clicking on "teams", finding the right team, and drilling down through the Files "tab" using those words I memorized. Worse, Teams doesn't have tabs in the way a browser does, so I can't switch back and forth between the chat msg and the files "tab" without losing the context. Someone at Microsoft's UI department seriously doesn't understand this task.