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No email notifications for personal mentions
We have just moved to Teams from Skype. Many users who are unfamiliar with Teams are not in the habit of opening the app first thing in the morning or simply leaving it open. As such it would seem...
- Yeah. Email notifications only work when you are signed out or inactive and In away status for roughly five minutes. If you see the banner then your at your computer and it knows.
Lock the computer and go away from it for five then send an at mention.
Yeah, I'm starting to think @mentions aren't working or e-mail in general, I @ mentioned some new users I trained yesterday and they weren't logged into Teams and they never got that e-mail for the @mention, unless default is set for 1 hour frequency which means they would have to wait over an hour for an e-mail to come in, if they check Teams in that hour it won't send... Guess i'll test with my other tenant and see what's going on.
ChrisWebbTechI feel like this functionality was working at one time but is no longer doing so
- FYI, I duplicated this issue as well. I reported it through my channels, but I suggestion also creating a Support ticket as well.
ChrisWebbTech I think I got the same issue. I test the "Missed activity emails" with "as soon as possible " and "once every 10 minus", but neither of them work, no email notifications. This was work about a month ago.
Looks like MS may have fixed this issue:
https://support.office.com/en-us/article/What-s-new-in-Microsoft-Teams-d7092a6d-c896-424c-b362-a472d5f105de
- It was, that's why I'm thinking it might have broke.
